Medication Management Specialist

Job Location US-NC-Winston-Salem
Job Opening ID
Consolidated Building II
Ambulatory Pharmacy
Work Schedule
Job Status



Medication Management Specialist (remote position)


Job Summary

Novant Health is seeking a Medication Management Specialist to join our ambulatory pharmacy team to deliver optimal medication management across all dimensions of care, every time.  This is a fully remote position, however at times, attendance onsite may be required as directed by pharmacy leadership.


Preferred Experience/Credentials

  • 5+ years of outpatient pharmacy or managed care
  • Customer service oriented
  • Highly motivated individual who is self-directed and able to execute tasks in a quickly changing environment
  • Ability to multi-task, prioritize essential tasks and meet deadlines
  • Basic understanding of Medicare, STAR ratings
  • Requires knowledge of prescription assistance programs and available resources to reduce cost of medications

Essential functions include:

  • Partnership with NHMG providers and clinical staff to provide remarkable patient care.
  • Assists with Medication Therapy Management and other clinical pharmacy outreach programs.
  • Assists pharmacists with reviewing and processing refills, prior authorizations, and patient assistance applications.
  • Obtain medication histories, including fill history, for medically complex patients.
  • Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
  • Monitors adherence by contacting the patient at least monthly to ensure adherence and determine refill needs as applicable.
  • Contacts patients and schedules appointments as necessary.
  • Have a clear understanding of quality improvement principles.
  • Contributes to process improvement projects.
  • Ability to communicate effectively both orally and in writing while having a collaborative approach to patient care.
  • Demonstrating proficiency with equipment and software.


Why Novant Health?

  • Come join a remarkable team where quality care meets quality service, in every dimension, every time.  Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities, to advance your practice to other roles and responsibilities in the pharmacy profession!
  • 8 Magnet Designated Hospitals
  • LeapFrog Grade “A” Ratings at all Novant Health facilities
  • Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.

 #JoinTeamAubergine #NovantHealth #Pharmacy #NHRxTech  


At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.


Education:  High School Diploma/GED Required. Associates Degree Preferred

Experience:  Minimum of five years experience in pharmacy technician required.

Licensure/Certification/Registration:  PTCB  certification required.

Additional Skills Required: Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration and adverse effects. Demonstrates patient interview skills and strong written and verbal communication skills with other healthcare professionals. Ability to follow verbal and written instructions. Basic technology skills. Other duties as outlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed.


It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".


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