The Financial Advocate is responsible for resolving billing and insurance concerns for all acute care centers, ambulatory surgical centers, and clinics.
Responsible for the review of the patient financial information and the communication with the patient, and/or responsible party, of any third party reimbursement coverage and/or the portion due from the patient for healthcare services. Counselor will complete a social and financial assessment and appropriately refer patients who have no insurance coverage or qualify for financial assistance to a medical eligibility agency for potential assistance through Federal, State, or local healthcare programs. Responsible for the collection of payment or setting up payment plans prior to services being rendered, at time of admission, or during the discharge process. Come join a remarkable team where quality care meets quality service, in every dimension, every time.
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At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
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