Cultural Ambassador I

Job Location US-NC-Charlotte
Job Opening ID
Presbyterian Medical Center
Language & Cultural Services
Work Schedule
PRN Details
Monday- Wed 8:30 to 5pm
Patient Services
Job Status


Perform a variety of customer services support, interpretation, and cultural broker to assist in creating a remarkable patient experience for non-English speaking patients. Come join a remarkable team where quality care meets quality service, in every dimension, every time.


#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.


At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.


  • Education: High School Diploma or GED, required. 4 Year / Bachelors Degree - BA or BS, preferred.
  • Experience:  One year relevant experience, preferred.
  • Licensure/Certification: NBCMI, preferred.
  • Additional Skills (required): Ability to successfully complete generic and department-specific skills validation, competency testing and the ambassador onboarding program. Successfully complete departmental oral and written translation assessment. Ability to drive/travel to multiple facilities/locations as needed.
  • Additional Skills (preferred): Successful completion of medical terminology training within 1 year of hire. Ability to drive/travel to multiple locations, facilities as needed.


It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".


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