Novant Health is seeking a Guest Services Representative. The Guest Services Representative serves as the role model for service excellence and patient experience and is responsible for providing caring and compassionate service to patients and their loved ones. The Guest Services Representative is the initial contact and greets guests arriving at key entry points, setting the tone for the guests’ remarkable experience. This role is responsible for greeting patients and visitors, providing direction, communicating current hospital guidelines and policies, ensuring visitor control and oversight of assigned areas. The Guest Services Representative will maintain a welcoming and safe environment, provide immediate service recovery as needed, and perform various clerical duties as assigned. The Guest Services Representative must have a comprehensive knowledge of hospital services and facility resources to ensure every guest has a remarkable experience. Come join a remarkable team where quality care meets quality service, in every dimension, every time.
#JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
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