Supervisor Cultural Ambassadors

Job Location US-NC-Charlotte
Job Opening ID
2022-149027
Facility
Presbyterian Medical Center
Department
Language & Cultural Services
Work Schedule
Other
PRN Details
Mon- Fri 8:00am to 4:30pm
Category
Patient Services
Job Status
Full-Time

Overview

The team member’s Number One job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understands how to contribute to the health system’s vision of achieving that commitment to patients and families. At Novant Health, people are our business. We treat each other with respect and compassion. We embrace the differences in our strengths while fostering an environment of inclusion, empowerment, inspiration and courage. The team member will use Novant Health’s First Do No Harm (NHFDNH) safety behaviors/error prevention tools and high reliability strategies as appropriate to ensure a safe, remarkable patient experience. Come join a remarkable team where quality care meets quality service, in every dimension, every time. #DPPGR

 

#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

 

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications

  • Education: High School Diploma or GED, required. 4 Year / Bachelors Degree, preferred. 
  • Experience: Minimum two years experience in interpreting services, required. Minimum two years previous Supervisor experience, preferred. 
  • Licensure/Certification: CMI or CHI certification with the first year of employment, required. 
  • Additional Skills (required): Ability to complete generic and department and Interpreter specific skills validation and competency testing. Certificate from a formal Medical Interpreting training program recognized by Novant Health. Certificate from a formal Medical Interpreting training program recognized by Novant Health. Must perform orientation duties to onboard new staff. Role models professionalism by precepting and mentoring new staff. Ability to drive/travel to multiple locations/facilities as needed
  • Additional Skills (preferred): Proficient with Microsoft Office programs (Excel, Word and PowerPoint)

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

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