Supervisor Pharmacy Technician

Job Location US-NC-Winston-Salem
Job Opening ID
Forsyth Medical Center
PRN Details
1:30p - 12a
Job Status



Supervisor Pharmacy Technician


Novant Health is seeking a Pharmacy Technician Supervisor, to join our acute care pharmacy team, to supervise team members and deliver optimal medication management across all dimensions of care, every time.


Novant Health is an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for patients and their families. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with patients every step of the way on their journey to health and wellness.


Essential functions include:

  • Participates in front line duties as needed such as medication distribution, controlled-substance accountability, medication listing activities and sterile compounding.
  • Oversees pharmacy operations and technician practice/activities.
  • Assists in the interviewing and selection process of technicians.
  • Participates in new employee onboarding and training for technicians
  • Completes technician competency assessments and provides real-time feedback on job performance.  Coaches team members to achieve success.  
  • Creates and maintains schedule for pharmacy technicians
  • Contributes to the goals of pharmacy leadership by timely completing projects and new initiatives.  Identifies opportunities to improve processes based on feedback and experience.  Communicates effectively with pharmacy leadership team.
  • Monitors and identifies opportunities to enhance productivity and efficiency in human and material resource utilization
  • Develops positive relationships and communicates effectively with team members.
  • Be a role model for the mission, vision and values through interactions with team members and patients.


 Why Novant Health?

  • Come join a remarkable team where quality care meets quality service, in every dimension, every time.  Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities, to advance your practice to other roles and responsibilities in the pharmacy technician profession!
  • 8 Magnet Designated Hospitals
  • LeapFrog Grade “A” Ratings at Novant Health facilities
  • Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.


 #JoinTeamAubergine #NovantHealth #Pharmacy #NHRxTech #Leadership


At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.




  • Education: 2 Year / Associate Degree required. 4 Year / Bachelors Degree preferred.
  • Experience: Minimum five years Pharmacy Technician experience required. Minimum two years Novant Health Pharmacy Technician experience preferred. Two years Previous leadership or supervisory experience preferred.
  • Licensure/Certification: PTCB required. NCBOP Technician Registration required.  A minimum of two specialized certificates/certifications from PTCB, ASHP or NBMTM (examples include but are not limited to product verification, medication history, hazardous drug management, billing/reimbursement, controlled substances diversion prevention, medication therapy management, sterile compounding) additional certificate/certification for technicians with Validating Tech credentials (NC) preferred.
  • Additional Skills (required): State Registration and/or evidence of renewal is required for both Pharmacists and Technicians fifteen days prior to expiration and Technicians are required to be certified through Pharmacy Technician Certification Board. Considerable knowledge and application of basic math skills (including ratio and proportion), strong verbal and written communication skills, ability to follow verbal and written instructions. Basic technology skills. Other duties as outlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed. Ability to work as part of a high performing, change ready and resilient team. Validating duties (NC only): must complete initial didactic and practical training prior to initial validation. Must obtain 99.7% accuracy rate on initial validation and 99% accuracy in subsequent audits. Exhibits problem solving skills, leadership characteristics and effective ownership of additional activities or duties. Must demonstrate leadership by way of ensuring compliance, using analytics or taking ownership of key processes as defined by department or unit leader. Examples my include but are not limited to the following: coordination of orientation activities involving new hires or technician program students or 2nd year pharmacy school students; oversight of team member completion of competencies such as sterile compounding/chemo compounding/safe handling of hazardous drugs (orientation and annual); controlled substance audits (regulatory and proactive diversion); preparation of the department staffing schedule, etc.
  • Additional Skills (preferred): Advanced PTCB Certification. Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration, and adverse effects; the ability to demonstrate patient interview skills and strong written and verbal communication skills with other healthcare professionals. Experience with inventory management.


It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".


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