The Revenue Cycle Services (RCS) is a centralized billing office supporting all Novant Health Medical Group (NHMG) clinic locations and Novant Health acute care facilities. The RCS strives to provide superior support services to our clinics through the administration of Payer Enrollment, Pre-verification, Coding, Billing, Insurance and Self-pay Follow-up, Payment Posting, and Customer Service. The vision of Novant Health, as well as the RCS, is to deliver the most remarkable patient experience in every dimension, every time. Novant Health Revenue Cycle Services has achieved recognition for meeting industry standard performance benchmarks, implementing a patient-centered approach to revenue cycle, and attaining outstanding levels of patient satisfaction.
The Revenue Cycle Customer Service Representative answers and responds to customer issues that are received by way of telephone, I-Chat, or writing while maintaining departmental goals and objectives.
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At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
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