Novant Health is seeking PATIENT SERVICES COORDINATOR to complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record. Communicate any changes in demographic and insurance information to the appropriate areas. Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay. When scheduling appointment, enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment. At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due. Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day. Verify charges in charge audit work queue and correct errors before releasing charges. Complete individual and/or practice reconciliation report including bank deposit slip.
Novant Health board-certified pediatricians, caring providers and office staff to help their patient population feel better and stay healthy. Our pediatrics clinic offers services for children from birth through college, we offer annual checkups, vaccinations, school and sports physicals in our small, friendly office setting.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable health-care to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
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It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
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