Novant Health

Insurance Follow up Representative II

Job Location US-NC-Charlotte
Job Opening ID
2023-175967
Facility
Whitehall Business Park
Department
RCS Insurance Follow_Up
Work Schedule
8:00am-5:00pm
Category
Financial Services
Job Status
PRN

Overview

**PRN POSITION**

 

Responsible for analyzing patient accounts, performing the appropriate step/actions, and handling inquiries regarding patient’s accounts.

 

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications

  • Education: High school diploma or GED, required.
  • Experience: Minimum one year of related work experience, required.
  • Additional Skills required: Good verbal and written communication skills. Experience operating computers/laptop. Clear and pleasant speaking voice on the telephone, hearing acuity that allows for understanding over the telephone, prolonged sitting, visual abilities and manual dexterity that allows the use of PCs for extended periods of time. Ability to operate 10 key keyboard. Ability to drive/travel to multiple locations/facilities as needed. Ability to work from home as needed. 
  • Additional Sskills preferred: Basic accounting and medical terminology.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

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