The Director of Market Institutes coordinates appropriate resources for all daily operations, human resource management, fiscal management, and supporting initiatives aligned with the organizational mission, vision, values and goals in the ambulatory clinics while collaborating with facility and market leadership for acute care operations. The Director collaborates with organizational leaders and manages interdependencies across institutes, facilities, submarkets and the medical group and takes ownership and accountability to implement market strategic growth, operational precision, service enhancements, program development and community engagement initiatives. The Director leads and ensures the market specific operational infrastructure of the institute will enable execution of key initiatives to meet targeted goals and outcomes. They demonstrate effective operational, analytical, communication and organizational skills; including but not limited to: operational assessments, market analyses, business forecasts and success matrices linked to market and enterprise based goals.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

• Education: Bachelor's degree in Business Healthcare or related field required.  Graduate degree preferred.
• Experience:  A minimum of five years progressive supervisory/management experience required.  A minimum of two years progressive supervisory/management in a healthcare setting required.
• Additional skills required:
  • Excellent organization and communication skills.
  • Effective presentation skills.
  • Strong skills in time management, prioritizing, delegating, organizing, analyzing data, researching and problem solving.
  • Ability to adhere to fixed deadlines with the flexibility to adapt to changing priorities while managing multiple projects.
  • Be self-motivated, flexible, proactive and team oriented.
  • Ability to work and manage daily operations using a high involvement, multidisciplinary team concept.
  • Maintain a strong, consistent and professional demeanor at all times.
  • Possess an understanding of market segmentation as it relates to target markets and ability to develop materials that resonate appropriately.
• Additional skills preferred:
  • Knowledge of healthcare policies, procedures and regulatory standards.
  • Ability and willingness to work in an evolving healthcare system.
  • Extensive oral and written communication skills.
  • Additional leadership skills such as creativity, cooperation, independent judgement, negotiation, risk-taking, perseverance, high-energy and a strong work ethic.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".