Novant Health is seeking a Certified Medical Assistant Lead maintains communication with clerical practice departments and physicians to address and respond to issues/concerns. Acts the go to person in absence of a clerical supervisor. Models leadership qualities for other team members. Works with a sense of urgency, ownership and accuracy to coordinate and assist the provider to ensure safe quality/cost effective service and care for the people within the practice population. Order or assist with ordering of clinical supplies, linens, pharmaceuticals, as well as maintain inventories and required logs/documentation. Responsible for day-to-day clinical operations. Attends all clinical leads meetings and reports necessary updates to physicians and/or clinical staff. Assist or maintain clinical compliance in the office-maintaining proper documentation for cleaning logs, sterilization logs, temperature logs, assessing new safety sharps annually, proper documentation and inventory of controlled substances, etc. Responsible for making sure all required audits and/or reviews are done according to established Novant policies and procedures. May enter verge audits or complete timekeeper duties as assigned. Develops and implements action plans when Dashboard targets are not met.May be responsible for orienting new clinical staff in office. Schedules clinical staff for CPR certification/recertification as required and implements annual PPD requirements.
We offer:
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
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It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.