Novant Health is hiring for an Emergency Department Nurse Manager  at our Pender Memorial Hospital location in Burgaw, NC.

• Schedule: Full-Time, day shift, 8A-4P
• Department: Emergency Department 
• Benefits: This position is eligible for benefits. For more benefit information, please visit our website here: https://www.novanthealth.org/team-members/benefits/ 

Remarkable care. Remarkable careers. Why become a registered nurse at Novant Health?  

• Recognized by Forbes as one of America’s Best Employers by State for 2022 
• One of the nation’s 150 Best Places to Work in Healthcare by Becker’s Hospital Review 
• Recognized as Leaders in LGBTQ+ Healthcare Equality by the Human Rights Campaign 
• One of the Best Places to Work for Disability Inclusion by Disability: IN and the American Association of People with Disabilities 
• One of the Best Places for Diverse & Women Managers to Work by Diversity MBA Magazine 
• Top ratings in patient safety from The Leapfrog Group 
• Quality and safety recognition from CMS 

About the Emergency Department:  

Located in a rapidly growing area, Pender Memorial Hospital is committed to providing exceptional care to our community. While we're not yet a trauma center, we're actively progressing in that direction. Our team comprises of a blend of seasoned professionals and fresh talent, fostering a supportive and inclusive family-like atmosphere. Equipped with 11 sick beds, our department is designed to facilitate efficient and effective patient care, with a nurse-to-patient ratio of approximately 1 to 4. The Nursing Unit Manager works under the supervision of the Chief Nursing Executive. The Manager has 24-hour accountability for patient care provided on the nursing unit and unit operations. The Manager maintains current clinical skills and is competent to support the delivery of care. This position is accountable for staffing, scheduling, managing unit operations, fiscal management, human resource management and managing quality improvement initiatives. The manager will provide input into strategic planning and budget development. The Manager is responsible for customer service excellence. The Manager is responsible for patient outcomes based on best practices and research for patient’s age neonate through geriatric that is appropriate for their developmental stage. If you're seeking a fulfilling career where you can make a real difference and be part of a close-knit team, we invite you to consider joining us at Pender Memorial Hospital's Emergency Department!

• Five years experience as an RN and two years leadership experience preferred.
• Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence. 
• Performs other duties as assigned. 
• Individual will possess commensurate combination of education, experience and qualifications. 

Novant Health is committed to improving the health of its communities, one person at a time. We have a strong focus on innovation and research offering best-in-class technology and clinical care. We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed. 

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. 

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. 

• Our team members are part of an environment that fosters teamwork, team member engagement and community involvement. 
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. 
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". 

Come join a remarkable team where quality care meets quality service, in every dimension, every time. 

If your RN nursing license has been inactive, retired or lapsed for five years or more and you have not been licensed in another state during the last five years, successful completion of a Board approved refresher course is required prior to reactivating or reinstating your license. In order to be considered for current licensure status, you must apply for reinstatement within one year of completing the refresher course.

• Monitors compliance of the daily operations, ensuring that policies, practices, procedures and standards of performance are followed.
• Oversees and approves departmental staffing schedules to provide staffing to meet patient care requirements and operational requirements.
• Monitors staff education, including clinical competence, compliance and organizational initiatives.
• The Nurse Manager or designee leads patient care conferences and participates in planning effective care to meet patients’ goals for transfer/discharge.Rounds with staff, patients and physicians on a regular basis. Addresses throughput challenges and the appropriate placement of patients.
• Develops staff using coaching for success principles, annual performance evaluations and regular one on one meetings. Manager is responsible for all staff performance appraisals.
• Assesses external and internal customer satisfaction through daily rounding, visibility within the unit and utilizing patient satisfaction, employee satisfaction and physician satisfaction reports as a measurement.