Under the general direction of the Manager, the Patient Access Technician is responsible for the accuracy and completion of patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include pre-admit/admit/pre-register/register functions, ensuring all insurance requirements are met prior to patients’ discharge, and pursuing cash collection. 

Education: GED/High School Diploma

Experience: One-year business experience with computer knowledge and data entry preferred, or two (2) years of higher education. Bilingual preferred. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
Individual will possess commensurate combination of education, experience and qualifications.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

· Our team members are part of an environment that fosters team work, team member engagement and community involvement.

· The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

· All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".