Coordinate and assist the provider to ensure quality/cost effective service and care for the people within the practice population. The Ambulatory Digital Health Registered Nurse serves as a leader of the healthcare team at Novant Health by establishing an authentic personalized relationship with the patient and their chosen support system, collaborating with physicians and other team members to assess, plan, implement, and evaluate an individualized plan of care that promotes optimal health. The Registered Nurse utilizes best scientific evidence and compassion to assist the patient in navigating their health journey to arrive at the appropriate venue of care. The Registered Nurse accepts responsibility, authority, and accountability for management and provision of care in accordance with the current policies and procedures. The Registered Nurse will conduct patient assessments and triage, both in-person and through virtual health consults. The in-person consults may be conducted in a physician practice, clinic or ambulatory facility, or other non-traditional setting and virtual health consults will be performed in a virtual care setting (e.g. home office) using video, mobile and telephonic technologies. Responsibilities include, but are not limited to providing clinical assessments and utilizing approved medical protocols per policy and recommending an appropriate level of clinical care based on clinical judgment and protocols. In addition, this role may include reaching out to providers, receiving and relaying radiology and lab results, evaluating the appropriateness of and making referrals, counseling patients, responding to general health questions, assessing appropriate healthcare access for the patient by utilizing approved protocols and promoting patient engagement to reduce the risk of inappropriate venue of care and hospitalization. Position responsibilities are met through providing information pertaining to acute and chronic healthcare needs related to each consultation.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Education: Associates Degree required. Bachelor’s Degree preferred. Graduate of an accredited school of nursing required. If your RN nursing license has been inactive, retired or lapsed for five years or more and you have not been licensed in another state during the last five years, successful completion of a Board approved refresher course is required prior to reactivating or reinstating your license. In order to be considered for current licensure status, you must apply for reinstatement within one year of completing the refresher course.
Experience: Three to Five years relevant experience required.
Licensure / Certification / Registration: Current RN licensure in appropriate state required. BLS Healthcare Provider, ACLS required. CCRN, PCCN, CNRN, CCRN-E within 6 months of hire.
Additional Skills/Requirements required: Ability to successfully complete generic and department-specific skill validation and competency testing. Must demonstrate strong communication skills and sensitivity to patient needs.
Additional Skills/Requirements preferred: Previous applicable progressive/telemetry and/or critical care/neuro clinical experience. Advanced computer and analytic skills including experience with electronic health record, data, and abstraction and reporting. Process and quality improvement experience.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
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