Summary: Working under the supervision of the manager, the Practice Administrator, the Coordinator Patient Experience takes on the spot the supervisory role in ensuring the best possible experience for our patients. This includes regularly participating in leadership rounding on patients, Responsible ensuring that front line staff adhere to the NHRMC PG Standards of Performance, additionally serving as the front desk supervisor point person, stepping in to perform all duties of the front line staff when needed. The Coordinator of Patient Experience is expected to participate in staff counsel and must have the leadership ability to make decisions and solve problems.  

The Medical Assistant provides direct patient care under the delegating authority of the physician or mid-level provider with supervision from the RN and/or LPN, following prescribed policies, procedures, and protocols. Provides care to patients across the life span as defined by the individual practice. Responsibilities include assisting physicians, mid-level providers and nurses in the provision of patient care as well as providing non-clinical support for the practice. Collects and communicates patient information. Performs a variety of patient care tasks as assigned.     Responsibilities: 1. Demonstrates the...

Summary: The team member’s Number One job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understands how to contribute to the health system’s vision of achieving that commitment to patients and families. At Novant Health, people are our business. We treat each other with respect and compassion. We embrace the differences in our strengths while fostering an environment of inclusion, empowerment, inspiration and courage. The team member will use Novant Health’s First Do No Harm (NHFDNH) safety behaviors/error prevention tools and high reliability strategies as appropriate to ensure a safe, remarkable patient experience.

Why Novant Health? - Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the...

Why Novant Health? - Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the...

Why Novant Health? - Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities! - 8 Magnet Designated Hospitals - LeapFrog Grade “A” Ratings at Novant Health facilities - Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for...

Why Novant Health? - Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the...

Why Novant Health? - Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities! - 8 Magnet Designated Hospitals - LeapFrog Grade “A” Ratings at Novant Health facilities - Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for...

Works in collaboration with the providers to assess, plan, provide exemplary patient care and implement a plans of care. Records results of clinical tests and reports results to physicians. Assists in administrative duties as well as clinical.   Responsibilities: Responsibility I: NHRMC Standards of Performance • Ownership – responsible for all outcomes of efforts and actions • Teamwork – demonstrates a willingness to assist co-workers and to accept additional assignments as requested to support the department efficiently • Communication – acknowledge patients and co-workers, listen attentively while maintaining eye contact...

Why Novant Health? - Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the...

The Licensed Practical Nurse provides direct patient care under the supervision of the Professional Registered Nurse based on appropriate nursing standards, policies and procedures. Functions under that ANA Standards of Practice and adheres to the guidelines of the NCBON. The Licensed Practical Nurse participates in assessments/data collection and treatments, as delegated by the RN, based on a defined Plan of Care. The RN provides care based on established standards of care and expectations. See www.ncbon.com & www.nursingworld.org.   Responsibilities: 1. Competently provides direct patient care under the supervision of the RN based on appropriate nursing standards,...

The Licensed Practical Nurse provides direct patient care under the supervision of the Professional Registered Nurse based on appropriate nursing standards, policies and procedures. Functions under that ANA Standards of Practice and adheres to the guidelines of the NCBON. The Licensed Practical Nurse participates in assessments/data collection and treatments, as delegated by the RN, based on a defined Plan of Care. The RN provides care based on established standards of care and expectations. See www.ncbon.com & www.nursingworld.org.      Responsibilities: 1. Competently provides direct patient care under the...

Why Novant Health? - Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the...

About NHRMC NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of...

About NHRMC NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of...

About NHRMC NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of...

About NHRMC NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of...

About NHRMC NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About NHRMC NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health. We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians. With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice. Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

Works in collaboration with the providers to assess, plan, provide exemplary patient care and implement a plans of care. Records results of clinical tests and reports results to physicians. Assists in administrative duties as well as clinical.   Responsibilities: Responsibility I: NHRMC Standards of Performance • Ownership – responsible for all outcomes of efforts and actions • Teamwork – demonstrates a willingness to assist co-workers and to accept additional assignments as requested to support the department efficiently • Communication – acknowledge patients and co-workers, listen attentively while maintaining eye contact and speaking to them directly...